DAILUX LED company terms & conditions

Effective January 1, 2015, THESE STANDARD TERMS AND CONDITIONS APPLY TO ALL PURCHASES and may be revised at any time by future TERMS AND CONDITIONS.

Dailux  International Trading Co., Ltd ,Dailux Energy-saving Technology Co., Ltd,hereby gives declaration that All products ordered from Dailux Energy saving Technology or appointed Sales Agencies constitutes acceptance of the terms set forth herein, as such terms may be updated or revised. The buyer's acceptance of the provisions of Dailux Energy saving Technology Terms and Conditions as recited herein shall be conclusively presumed on Buyer's receipt of the goods. These Terms and Conditions constitute the entire agreement between Dailux Energy saving Technology and the Buyer, and supersede other communications between the two parties, whether written or oral.



All orders are subject to acceptance by Dailux Energy saving Technology and are subject to these Terms and Conditions. Dailux Energy saving Technology reserves the right to select its customers and reject any order. Additions to orders are allowed in the case of the original order has not yet been released to manufacturing. Any other terms proposed by Buyer and/or stated in a customer’s purchase order are not valid unless approved by an authorized Dailux Energy saving Technology representative and accepted in writing. Acceptance of any order is subject to availability of product and the ability of Dailux Energy saving Technology to deliver. In the case of which a specified area is not covered by a distributing agent, the buyer may purchase or inquire directly through Dailux Energy saving Technology.



Although, pricing changes rarely occur, any and all price quotes are valid for a period of 30 days.. All prices quoted are US dollars and subject to change without notice. Special projects and large quantity purchasing are open to variable quotations upon inquiry and rely solely upon Dailux Energy saving Technology discretion and we must confirm all quotations in writing for the period shown on the quotation. Price preservation will be provided for a period of thirty, (30) days from date of quotation from Dailux Energy saving Technology, after that prices are subject to change.



Dailux Energy saving Technology prices do not include any shipping cost of transportation.

The price cost Dailux Energy saving Technology offered is EXW items. Consequently, shipping cost or other costs shall be paid by the Buyer, But We charge reasonablly low cover charges for type of transportation such as By express (DHL,UPS or Fedex ),By Air or By Sea after compared it exactly.



Terms of payment for Dailux Energy saving Technology shall be prepayment in full with order. On large, volume orders and only on a case by case basis, Dailux Energy saving Technology may approve a down payment with order and the balance due prior to shipping. We are not a financial institution and do not extend credit terms. Acceptable methods of payment include: cash, bank wire, Pay Pal, Western Union.



We have no minimum order size.



Dailux Energy saving Technology LED products are produced and made to order for each customer. We are unable to offer refunds or exchanges.For this reason, we highly recommend customers order samples before placing large orders to ensure the product meets your requirements.  Prior to ordering, customer/buyer  is responsible for taking  accurate measurements for all aspects of any light retrofit and existing fixture dimensions. The measurements for each of the Dailux Energy saving Technology products is listed on the accompanying spec sheet for that product and is available to view online or download and print.


Dailux Energy saving Technology requires prior notification and approval for any return/exchange due to warranty claim.  Contact by email, alice@dailux.com or Phone (+86) 755 29032776. All valid and authorized returns must be made in their original packaging with sufficient packing material. Damaged, modified or installed items will not be accepted for return/exchange. It is highly recommended that returns are insured and shipped with a verifiable tracking number. In the case of a return due to a warranty claim, Dailux Energy saving Technology is not responsible for any lost or damaged shipments. Customer/Buyer is responsible to notify shipper of any claim. Customer/Buyer is also responsible for the shipping fees. Please see AFTERSALES SERVICE REGULATIONS page for details.



Professional installation is required of all Dailux Energy saving Technology products. Dailux Energy saving Technology does not warrant the accuracy of any application of a product other than it’s stated applications nor will we cover the costs of system performance recommendations provided from any engineering opinion other than Dailux Energy saving Technology. Responsibility for selection of the proper product or application rests solely with the Buyer. Products should be installed, used and maintained in accordance with the applicable Dailux Energy saving Technology instructions or related manual. No modifications to Dailux Energy saving Technology products can be made. Any modification will void any VDE,UL,FCC,ROHS or CE listings and Dailux Energy saving Technology warranty. NOTE: Product Spec sheets are for reference only. Specifications, dimensions and performance may change without notice or change in accordance with customized application.



Dailux Energy saving Technology reserves the right to modify designs, change specifications, change prices, and discontinue products.